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Website Support & Maintenance

Keep your website or online store running smoothly with professional website, e-commerce, and WordPress support services, so you can focus on growing your online business.

In three levels: Economy, Standard, and Professional

Website Support & Maintenance

Lifespan of a website or online store, performance and data preservation along with ensuring constant user access, data stability, and security through support and maintenance services.

Support and Maintenance
Economy Plan

Support and Maintenance

Suitable for corporate and e-commerce sites with medium traffic to ensure the best performance and data availability.

  • Updating WordPress core, theme (if using a child theme) and original plugins.
  • Monthly backup
  • Monthly database optimization
  • Site health check
  • Automatic site scanning and anti brute-force and spam protection
  • Website security and user login scanning
  • Uptime monitoring and potential downtime fixing.
  • Handling technical requests and fixing 1 issue per month.
Monthly / Quarterly / Semi-annually
Standard Plan

Support and Maintenance

Suitable for corporate and e-commerce sites with medium traffic to ensure the best performance and data availability.

  • Updating WordPress core, theme (if using a child theme) and original plugins.
  • Weekly backup
  • Weekly database optimization
  • Site health check
  • Automatic site scanning and anti brute-force and spam protection
  • Website security and user login scanning
  • Uptime monitoring and potential downtime fixing.
  • Handling technical requests and fixing 3 issues per month.
Monthly / Quarterly / Semi-annually
Professional Plan

Support and Maintenance

Suitable for e-commerce sites and news portals with high traffic to ensure the best performance and data availability.

  • Updating WordPress core, theme (if using a child theme) and original plugins.
  • Daily backup
  • Weekly database optimization
  • Site health check
  • Automatic site scanning and anti brute-force and spam protection
  • Website security and user login scanning
  • Uptime monitoring and potential downtime fixing.
  • Handling technical requests and fixing 5 issues per month.
Monthly / Quarterly / Semi-annually

Advantages of Using Website Support

Website support and maintenance allows business owners to comfortably focus on growth and marketing without worrying about technical issues and sudden problems.

When a site is managed by an expert team, potential errors and issues are identified and resolved faster, preventing downtime or loss of users.

Furthermore, regular updates and security checks help the site remain stable and ready to serve, ensuring user trust is not lost.

Considering the different needs of businesses, Itroz offers support and maintenance services at three levels: economy, standard, and professional.

This categorization ensures that every website, whether a small corporate site or a high-traffic online store, can benefit from specialized services tailored to its needs and budget.

In addition to bringing order to site management, these plans save time and money and assure site owners that their online infrastructure is always in the best condition.

Frequently Asked Questions

The main difference lies in the frequency of backups, optimization, and the number of technical issue fixes per month. The economy plan is designed for small sites, standard for medium sites, and professional for high-traffic sites.